Simon Grice leads innovation at ServiceNow, where he works at the intersection of emerging technology, enterprise strategy, and the future of work. As part of the company's Innovation Office, he helps organizations think beyond incremental improvement toward genuine reinvention, exploring what becomes possible when AI moves from tool to actor, and when technology stops being something people use and starts being something that works on their behalf.
Simon has spent years helping executive teams across the public and private sectors navigate transformational change, translating complex technology shifts into clear strategic choices. He's a frequent speaker, writer, and facilitator on topics including agentic AI, autonomous enterprise, and the organizational and leadership dimensions of large-scale digital change.
