I’m excited to announce that ServiceNow has been named a Leader in the Forrester Wave™: Governance, Risk, and Compliance Platforms, Q4 2023. We’re especially pleased that we were recognized with the highest rating in the strategy category of all vendors evaluated.
According to the report, ServiceNow “delivers automated GRC backed by broad AI innovation plans.” We’ve helped customers rapidly digitally transform operations to work faster, smarter, and easier. Tailored workspaces provide a role-based interface to help meet the unique needs of risk and compliance teams, while GRC activities embedded in the Employee Center simplify engagement for everyone.
Based on our position in the Forrester report, ServiceNow is a leader among top GRC vendors. The report states that ServiceNow features “…automated metrics, intuitive dashboards, and extensive use of AI to enhance user experience and productivity.”
Recent enhancements to ServiceNow® Governance, Risk and Compliance improve users’ abilities to perform targeted risk assessments, manage policies and compliance cases, and audit engagements with integrations to Office 365. The focus is on how to use AI to improve the user experience further.
Our long-term mission for GRC is to seamlessly embed risk, compliance, resilience, and sustainability into enterprisewide workflows and digital experiences to make the world work better for everyone. We’re pleased that the importance of enterprise-class solutions is gaining recognition.
The Forrester report states, “ServiceNow GRC is well known for its platform strength in workflow, automation, and integrations—affording maximum configuration and control to users to scale their GRC program. The product features strong risk monitoring and communication tools.”
ServiceNow GRC provides the breadth and depth of capabilities to address organizations’ most pressing challenges. We use the power of the ServiceNow platform to break down organizational silos and enable:
- Horizontal integration across risk and compliance teams
- Deep integration into operational workflows
- Engagement at all levels of the organization with familiar user experiences
- Holistic integration with the organization's ecosystem to drive business performance and success
This holistic approach to risk and compliance management extends across all domains of risk at an organization, regardless of industry. ServiceNow GRC natively integrates with other ServiceNow products that help manage ESG, privacy, legal, business continuity, security, IT services, assets, third parties, HR, and more.
The data managed in these applications and through third-party integrations is used as real-time evidence for risk protection, control effectiveness, and compliance confirmation. The connected nature of the platform provides the foundation to continuously monitor for risk and control performance across the enterprise—and events that would trigger reassessment or remediation.
GRC provides the essential framework for enterprises to swiftly assess the impact on existing compliance obligations and overall risk posture as they contend with a rapidly changing and uncertain AI-led future.
See for yourself what Forrester has to say about ServiceNow GRC in the complimentary Forrester Wave™ for Governance, Risk, and Compliance 2023 report. It’s an invaluable tool for those seeking an unbiased, third‑party evaluation of vendors as risk, compliance, resilience, and sustainability become essential for business.
