Fast-track cloud transformation with ServiceNow Cloud Solutions

“By 2028, more than 50% of enterprises will use industry cloud platforms to accelerate their business initiatives,” according to Gartner®.¹ However, adopting a multicloud strategy across multiple public cloud providers with no standard operating model often results in a fragmented operating environment.

That’s why we at ServiceNow are excited to announce comprehensive, end-to-end Cloud Solutions offerings built on the Now Platform^®. ServiceNow simplifies and automates complex cloud processes with cloud workflows, enabling customers to deliver a unified operational model and remove complexity from multicloud environments.

These innovations are part of our ongoing mission to enable customers to accelerate cloud transformation in hybrid and cloud-native environments on a single, unified platform—powered by AI. With the ServiceNow^® platform, customers have a single pane of glass to manage operational and business aspects of cloud transformation.

“ServiceNow’s innovation in automating critical business processes with workflow solutions across the entire IT estate is unparalleled,” says Pablo Stern, senior vice president and general manager of ServiceNow technology workflows. “With ServiceNow Cloud Solutions, we’re bringing those same workflow principles to enable cloud transformation.”

Unified platform for cloud transformation

The move to the cloud has the potential to bring huge benefits, but organizations need a structured approach to planning, scaling, and operating the cloud to realize its full potential.

Using Common Services Data Model (CSDM) guidance along with Cloud Solutions, customers can accelerate their cloud transformation journey in three critical ways:

1. Plan application modernization

Modernize enterprise architecture by rationalizing applications to reduce software and hardware costs using Application Portfolio Management.

2. Scale cloud processes

Increase cloud visibility and enable self-service with compliance, cost, and security controls through Cloud Accelerate and Cloud Cost Management.

3. Operate cloud services with resilience

Increase agility and reliability by operating hybrid cloud and cloud-native environments with AIOps, Cloud Observability, and Security.

Driving innovation in the cloud

Combining the power of these integrated solutions on the ServiceNow platform can accelerate an organization’s cloud transformation journey while delivering superior employee and customer experiences.

Cloud Solutions includes recent innovations that can support your cloud journey, regardless of where you are. Here are some of the highlights:

• ITOM Cloud Discovery, the foundation for cloud process automation with near-real-time event-driven discovery of cloud assets
• ITOM Cloud Accelerate cloud enablement functionality on top of cloud discovery for self-service with compliance
• ITAM Cloud Cost Management, which works with Cloud Accelerate workflows to provide proactive cost controls for cloud self-service that includes container spend management for Kubernetes clusters
• Cloud Observability integration with ITOM AIOps via a native integration so that organizations can unify observability and AIOps
• SecOps Cloud Vulnerability Response integrates with vulnerability scanners and enables remediation of cloud vulnerabilities

Find out more about how ServiceNow Cloud Solutions helps organizations accelerate cloud transformation.

¹ Gartner press release, Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 London: Day 1 Highlights, Nov. 20, 2023.

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