SAN DIEGO – Feb. 19, 2010 ‑ Service‑now.com, creators of the
modern enterprise IT service management application,
today announced it is a finalist for the Pink Elephant Innovation of
the Year award for the second consecutive year. Service‑now.com
continues to set the standard for enterprise IT service management
automation with a modern SaaS application that simply works.
The Innovation of the Year Award winner will be announced at Pink
Elephant's 14th Annual IT Service Management Conference and Exhibition
in Las Vegas at the Bellagio on Tuesday, Feb. 23 during the morning
Service‑now.com was selected as an award finalist for delivering
three major, innovative updates to its ITSM application during 2009.
New applications and features include:
‑ Business process automation delivered through a graphical workflow engine
‑ ITSM anywhere through any mobile device browser
‑ Google‑like global search for IT
catalog built on modern Web technologies – like Amazon.com for IT services
‑ Native, flexible CIO dashboards and infinitely customizable IT
service monitoring views
‑ A Web content management system built into the Service‑now.com
Service‑now.com recently announced record growth based on rapid
market acceptance of a thoroughly modern approach to IT service
management automation. Service‑now.com agile development is focused on
organic development of a simple, consistent, flexible and complete
Matt French, Service‑now.com director of marketing, said,
"After several years of incredible growth, we know for a fact
that customer adoption and satisfaction is driven by tool simplicity
and ease of use. Service‑now.com innovation has created a revolution
in the ITSM software industry. It is changing technology, business
models, and most importantly the relationship between vendors and
their customers. We are proud to be leading a charge to change this
industry for the better."
The Service‑now.com blog includes a list of Service‑now.com
customers who will participate in a dozen different conference
sessions and roundtable discussions at the Pink Elephant IT Service
Management Conference & Exhibition next week.
Visit Service‑now.com in booth 201 for a chance to win a Flip
UltraHD camcorder or to get hands on with a live instance of
innovative ITSM from Service‑now.com. Alternatively, a live,
no‑registration‑required instance of Service‑now.com is always
available at http://demo.servicenow.com.
The Service‑now.com modern approach to ITSM
is drastically different from legacy alternatives. Please join
Service‑now.com customers, employees and partners at Knowledge10 in April to learn more.
Service‑now.com enterprise IT service management combines ITIL v3
process support, modern SaaS
delivery, and modern Web functionality to provide a flexible,
intuitive and self‑managing application. Service‑now.com was founded
by Fred Luddy, former CTO of Peregrine Systems and Remedy. For more
information, please visit http://www.service‑now.com/