SAN DIEGO – Oct. 26, 2009 – Service‑now.com, the pioneer of
modern SaaS for IT service
management, today announced a virtual conference to help IT
service management organizations unlock
opportunity and mitigate risk created by legacy ITSM software
vendors. The conference will provide numerous virtual sessions
starting this week on Tuesday, Oct. 27, running through Thursday, Nov. 5.
IT organizations today face disruptive and expensive software
upgrades or end‑of‑life
scenarios imposed by enterprise software vendors. This complimentary
virtual conference provides attendees with access to a wealth of
information including several real‑world case studies to help IT
organizations address and mitigate the growing risk to their legacy IT
service management applications, such as HP Service Desk and BMC Remedy.
Conference attendees will hear how IT service management
professionals at PriceWaterhouseCoopers, Publicis Groupe and Arizona
Public Service unlocked opportunity within their IT organizations. In
addition, veteran IT industry analyst Bill Keyworth of Ptak, Noel and
Associates will present best practices for mitigating the end‑of‑life
scenario. Service‑now.com executives including Fred Luddy,
Service‑now.com CEO, will also discuss ITSM technology trends, and
tool migrations and TCO
comparisons between modern SaaS and legacy ITSM applications.
Visit the Service‑now.com virtual
conference center to "Unlock Opportunity." The center provides:
Service‑now.com enterprise IT service management software combines
ITIL v3 process support, software‑as‑a‑service
(SaaS) delivery, and modern Web functionality to provide a flexible,
intuitive and self‑managing application. Service‑now.com was founded
Luddy, former CTO of Peregrine Systems and Remedy. The company is
headquartered in Solana Beach, Calif. and has more than 320 enterprise
customers worldwide. For more information, please visit http://www.service‑now.com/.