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ServiceNow Gains IRAP Certification for Australian Government Organisations

Passes government’s most rigorous security review 

SYDNEY, AUSTRALIA. – 12 September, 2017 ServiceNow (NYSE:NOW) today announced it has received Australian Signals Directorate (ASD) certification for cloud services to hold Australian Government Unclassified DLM information.

The certification was granted to ServiceNow by the Australian Signals Directorate (ASD) for ‘Unclassified DLM’, which is reflected on the ASD Certified Cloud Services List (CCSL).

To achieve this, ServiceNow was audited by an independent assessor endorsed under the Information Security Registered Assessors Program (IRAP), which is governed and administered by ASD. The security assessment examined the security controls of ServiceNow’s people, processes and technology to meet the Australian Government stringent standards, including a review of ServiceNow’s Australian data centres based in Sydney and Brisbane.

“We are very pleased to receive this recognition by the Australian Government, which will help provide local, state and federal government agencies the reassurance to accelerate their move to the cloud,” said David Oakley, Managing Director, ServiceNow ANZ.

Today, hundreds of Australian customers, such as GovDC, Transport for NSW, Service NSW and Parks Victoria use the ServiceNow platform to modernise, transform and innovate enterprise‑wide service delivery. The ServiceNow software enables agencies to improve services such as IT, human resources and finance across their enterprise. Agencies can leverage the ServiceNow cloud platform to rapidly deliver new applications for citizen services. The ServiceNow platform is a multi‑instance cloud architecture, which provides customers with unprecedented visibility, control and security.

For more information

  • A full list of ServiceNow compliance certifications can be found here
  • ServiceNow ASD Certification here

About ServiceNow

ServiceNow makes work better across the enterprise. Getting simple stuff done at work can be easy, and getting complex multi‑step tasks completed can be painless. Our applications automate, predict, digitize and optimize business processes and tasks, from IT to Customer Service to Security Operation and to Human Resources, creating a better experience for your employees, users and customers while transforming your enterprise. ServiceNow (NYSE:NOW) is how work gets done. For more information, visit:

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© 2017 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

Media Contact:

Emma Rogers

+61 408 237 309


Kim McMillian

+61 422 076 334

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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