Home Content Sessions Speakers Event Highlights Knowledge 2026 Big Reveals Expo CreatorCon ServiceNow University Knowledge Exchange Sponsors On Demand
May 5-7, 2026 | Las Vegas What happens at Knowledge? Knowledge is where you and AI get to work. You get to tinker, test, and play with real tech—because the best kind of learning is by doing. Explore More
Knowledge Expo
Inside the Knowledge Expo It’s the heartbeat of Knowledge. A space for exploring AI solutions, experiencing live demos, and connecting with experts for 1:1 guidance. An environment designed to spark ideas and offer insights into what’s possible. The floor is all yours Everything comes together in a single space. Opportunities to apply the ServiceNow AI Control Tower are brought into focus—revealing new approaches to help you solve tough challenges. AI Control Tower Latest advancements showcased the AI control tower for business reinvention. ServiceNow brings AI together on a single, unified platform, where intelligent agents are designed to sense, decide, act, and secure across the enterprise. Video CTA Real-world AI in action A behind-the-scenes look at real operations. People, processes, and platforms are brought together—showcasing how ServiceNow connects it all. Video CTA Hands-on AI discovery A learning environment for every level of experience—with skill-building opportunities and dedicated learning zones like CreatorCon and ServiceNow University. Video CTA Community connections Meet the people behind the solutions. Stop by the Community Pavilion for sessions and meetups, and join us at the CreatorCon Community Hub. Video CTA Next-gen breakthroughs See the future take shape. Take prototypes for a test drive, compete in the Hackathon, and get an insider look at product innovations at the keynote. Video CTA Connections that count A hub for community engagement—where expert insights and peer perspectives come together to inform, share, and inspire. Video CTA The Solution Stages experience A dedicated space for technical exploration, featuring customer stories, product insights, and upcoming releases to support skill development and deeper understanding. Video CTA Next-gen breakthroughs See the future take shape. Take prototypes for a test drive, compete in the Hackathon, and get an insider look at product innovations at the keynote. Video CTA Solutions in the Buyer Zones Demos designed for your needs: customer relationship management, employee experience, IT, security & risk—you name it. Video CTA Use cases by industry A cross-industry view of AI in practice. Workflows across key sectors are explored, including banking, healthcare, insurance, life sciences, manufacturing, retail, and more. Video CTA Next-gen breakthroughs See the future take shape. Take prototypes for a test drive, compete in the Hackathon, and get an insider look at product innovations at the keynote. Video CTA Be the first to know Sign up to find out when Knowledge 2027 opens for registration. We hope to see you May 4–6 as we celebrate 20 years of Knowledge. Trust us, you won’t want to miss it. Get Updates
CreatorCon
The CreatorCon experience A hands-on environment shaped by creators, developers, and architects around the world. Skill-building for all levels designed to support future-ready capabilities.  Community and Connection at CreatorCon A gathering of experts and peers to tinker, test, and explore—centered on shared learning, community perspectives, and practical solutions. Hands-on learning Immersive labs and expert-led sessions are designed to build capability. Interactive environments like the Build Agent Experience deepen platform expertise. Video CTA Community connections Collaborative sessions, meetups, and dedicated spaces like the Community Pavilion and CreatorCon Community Hub bring people and ideas together. Video CTA Next-gen breakthroughs Emerging innovations are brought into view. Prototypes, hackathon development, and product advancements offer insight into what’s ahead. Video CTA What does the Community think?  

“It is so cool to see how developers are solving technical problems. Take those lessons and bring them to the customers you are working with to solve their problems.”

Paul Morris, ServiceNow MVP

"If you are passionate about this ecosystem, this product, this Community, it [CreatorCon] needs to be experienced at some point. I would recommend it to anyone."  

Ola Norlander, ServiceNow MVP

“The good thing about Knowledge and CreatorCon is that you do hands on things. You promote the content to the right audience and you learn from the right people at CreatorCon."

 Ashutosh Munot, ServiceNow MVP Be the first to know Sign up to find out when Knowledge 2027 opens for registration. We hope to see you May 4–6 as we celebrate 20 years of Knowledge. Trust us, you won’t want to miss it. Get Updates
ServiceNow University
ServiceNow University is your learning playground This pre-conference training is designed to build expertise—from foundational learning to advanced topics and certification preparation within the ServiceNow AI Platform—all in one day. Skills for what’s next A comprehensive approach to learning, combining flexible formats, technical skill-building and certification prep for an AI-driven world. Technical learning Learning paths are designed to align with individual roles, skill levels, and goals—focused on key AI topics and ServiceNow capabilities in a single-day experience. Video CTA ServiceNow certification An accelerated approach to certification readiness. Learning and assessment are brought together—so exams can be taken on the spot, no prerequisites required. Video CTA Community growth Opportunities for connection, insight, and participation support meaningful engagement with pros and peers across the ServiceNow ecosystem. Video CTA Expand your world Meet with your peers, network with experts, and join us for exclusive giveback opportunities and surprise giveaways. Video CTA Be the first to know Sign up to find out when Knowledge 2027 opens for registration. We hope to see you May 4–6 as we celebrate 20 years of Knowledge. Trust us, you won’t want to miss it. Get Updates
Knowledge Exchange
The Knowledge Exchange advantage A setting where discussion, insights, and deeper understanding meet—connecting ideas and solutions across the ServiceNow community. There’s more than one way to learn Learning experiences are designed across a variety of formats—including expert sessions, roundtables, and collaborative whiteboarding—to support productive conversations and shared problem-solving. Theaters Fresh perspectives and approaches are revealed over a series of talks from industry experts to AI solution architects. Video CTA Exchange Suites Expert-led roundtables and whiteboarding experiences foster active collaboration and real-world solution sharing to help move AI adoption forward. Video CTA Speaker Meetups Experts keep the conversation going and tackle today’s hottest topics, digging deeper into the ideas behind their sessions. Video CTA Concierge & Expert Desks These dedicated spaces for guidance and support are available to provide insight, answer questions, and help navigate AI solutions for complex business needs. Video CTA Be the first to know Sign up to find out when Knowledge 2027 opens for registration. We hope to see you May 4–6 as we celebrate 20 years of Knowledge. Trust us, you won’t want to miss it. Get Updates