Configure change model states

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture
  • Configure states for change models and define transition between multiple states.

    Avant de commencer

    Role required: change_manager

    Procédure

    1. Navigate to All > Change > Administration > Change Models.
    2. Select the change model for which you want to define states.
    3. Navigate to Model States.
    4. Select New to define a new state.
    5. On the form, fill in the fields.
      Tableau 1. Model State form
      Field Description
      State State that you want to include in your model.
      Initial State Option to enable this state as the initial state for your model. This field is automatically selected when you add the first state to your model.
    6. Save the state and return to the Change Model form by selecting Submit.
    7. Facultatif : Add a transition between the available states by selecting the display/hide hierarchical lists icon (Display/hide hierarchical lists icon.) for the model state that you want to apply the transition to.
      1. Select New.
        The Model State Transitions page is displayed.
      2. On the form, fill in the fields.
        Tableau 2. Model State Transition
        Field Description
        From State that the change request is moving from.
        To State that the change request is moving to.
        Automatic Transition Option for enabling automatic transition to the change request when the defined conditions are met. Selecting this option also helps prevent you from manually selecting the State field on the change request form.
      3. Select the form context menu icon (Form context menu icon.) and select Save.
      4. Select New to add conditions for transition between states.
      5. On the form, fill in the fields.
        Tableau 3. Model State Transition Condition form
        Field Description
        Name Unique name for the condition.
        State Transition This field is automatically set to the state that you're applying the condition to.
        Description Detailed description of the condition.
        Requires Condition for your transition.
        The available options are:
        • Mandatory Fields:Requires specified fields to be populated before the model state transitions.
        • Transition Condition: Enables you to define a more granular condition.

          For more information, see Create predefined conditions.

        Condition (condition builder) Condition that must be fulfilled to enable the state transition.

        This field is available only when Transition Condition is selected from Requires field.

        Condition (script) Script that must be fulfilled to enable the transition. The script returns a value of True when passed.
        Active Option to make the condition active.
      6. Select Save.