Migrate inactive records

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Migrate inactive records to apply the new mappings to all the remaining problem and problem task records.

    Avant de commencer

    Role required: admin

    Procédure

    Click Migrate Inactive Records.
    If there are no inactive records to migrate, the migration job moves to the migrated stage.
    Remarque :
    Even if you close the migration window or navigate away from the migration job, the migration of records continues. If you click Migrate Inactive Records, the migration window displays the current progress.
    If any record fails to migrate, it is listed in one of the related lists:
    • Failed Inactive Problem Updates
    • Failed Inactive Problem Task Updates
    Verify the reason for their failure, resolve it, and migrate the records again.

    Que faire ensuite

    View the Migrated topic.