Disabling KPI Signals

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • KPI Signals can be disabled on request.

    KPI Signals is activated by default. If you do not want this feature, request a ServiceNow AI Platform administrator to set the property com.snc.pa.activate_kpi_signals to false. Because this property does not exist by default, the administrator must add it. You can refer them to Add a system property.
    Important:
    If you reactivate KPI Signals, signal detection resumes from the time you originally deactivated the feature, not from the time you reactivated it.