Create a pivot scorecard visualization for a breakdown widget

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • To compare the relative proportions of breakdown elements between a number of indicators, use a pivot scorecard visualization in a breakdown widget.

    Before you begin

    Role required: pa_power_user or admin

    About this task

    Note:
    This feature is part of the Core UI front end. It is not supported on Platform Analytics dashboards or UI Builder pages, except to a limited extent when migrated in compatibility mode. To build Platform Analytics components, see Data visualizations in Platform Analytics or Filters in Platform Analytics.

    This feature is in maintenance mode and is no longer being augmented or changed. Only security fixes to this feature will be addressed.

    If you want to see the same breakdown applied to more than one indicator in the same widget, use a pivot scorecard. You can pivot the scorecard so that the axes for breakdown elements and for indicators are reversed.

    Figure 1. Pivot scorecard - breakdown
    Pivot scorecard visualization of several open incident indicators by priority
    Figure 2. Pivot scorecard with the breakdown on the Y-axis
    Pivot scorecard visualization of several open incident indicators by priority, with the elements of the priority breakdown on the Y-axis

    Procedure

    1. Navigate to All > Performance Analytics > Widgets and click New.
    2. In the Name field, give the widget a name that reflects the information being displayed.
    3. In the Type field, select Breakdown.
      If you change the value of Type after you fill in other fields, those fields are cleared.
    4. In the Visualization field, select Pivot Scorecard.
    5. In the Pivot breakdown field, select the breakdown whose elements you want to see across several indicators.
    6. Click Save.
      The Indicators related list appears at the bottom of the form.
    7. In the Indicators related list, click New.
    8. In the menu that appears, select the indicators that you want to compare breakdown elements between.
    9. Click Update.

    What to do next

    • To view the widget, add it to a dashboard or a portal.
    • Once the widget is in a dashboard, edit the widget and try the Breakdown on Y-axis display setting.