Assign roles for Task Mining users

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Assign roles to control access to features, capabilities, and data in the Task Mining application.

    Before you begin

    Set the application scope to Task Mining core using the application picker.

    Role required: sn_tm_core.admin or admin

    About this task

    For detailed information about roles that are installed with Task Mining, see Components installed with Task Mining.

    Procedure

    Assign roles to users and groups using the ServiceNow AI Platform user administration feature.

    What to do next

    Users responsible for installing Task Mining agents must be a part of the Task Mining Agent Install group with roles itil, sn_tm_core.service_user, and agent_client_collector_admin to install the Task Mining agent. For more information, see Installing Task Mining agent.