View a report

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Open a report in the Report Designer to view current data in an existing report.

    Before you begin

    Role required: itil, report_user, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

    To administer reports, reporting roles, and report sources, navigate to Reports > Administration and select the area to administer.

    This topic refers to Reporting in the Core UI. If your instance is migrated to Platform Analytics experience, see View data visualizations.

    Procedure

    1. Navigate to All > Reports > View/Run to view the list of existing reports.
      If you don't see the report that you want to view, select All to see the complete list of reports.

      On instances with Unified Analytics enabled, and on new Zurich instances, both Core UI reports and Platform Analytics experience data visualizations are found in the Platform Analytics library. Navigate to All > Platform Analytics > Library > Data Visualizations and select New. For more information, see Differences between Core UI and Platform Analytics dashboards.

    2. Select the title of the report that you want to run.
    3. Select Create a report if you want to create a new report visualization.
      truncated reports list with the All and Create a report options outlined in red

    Result

    The report is shown in the Report Designer.

    What to do next

    Create a report

    Run a report from a list

    You can create a pie or bar chart report directly from a platform list. If you have a reporting role you can also save, distribute, and export these reports.

    Before you begin

    Role required: itil, report_user, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

    To create a different kind of report, see Create a report.

    Procedure

    1. Navigate to the list, for example, incidents.list.
    2. Right-click the header of the column that contains the values you want to be displayed as the bars or slices in the report.
    3. Select Pie Chart or Bar Chart.
      Run a pie or bar report from a list

      The report is generated and opened in the Report Designer.

    What to do next