Run work notes analysis

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Generate a work notes analysis on a transition.

    Before you begin

    Role required: sn_process_optimization_analyst, sn_process_optimization_power_user, or sn_process_optimization_admin and you must have the now.assist.creator role.

    Note:
    Work notes with more than 5 words and fewer than 100 words are considered for the analysis.

    You can use the Now Assist feature for work notes analysis even with 5-50 eligible work notes. If there are less than 25 eligible work notes, the system will not run clustering, but will put all the work notes into one LLM call, otherwise clustering will be performed before calling the LLM.

    Important:
    Now assists are charged dynamically.
    • For cluster based work notes, 250 Now assists are charged per request. There is no limitation of work notes per request. You can load more results for the same request with no extra charge.
    • For non-clustering LLM calls, 100 Now assists are charged per request.
    • If results are not displayed, then there are no charges.

    Procedure

    1. Navigate to All > Workspaces > Process Mining Workspace.
    2. From the list of projects, select a project.
    3. Select any transition.
      A window is displayed with all the details.

      Work notes analysis

    4. From the Investigate section, select Work notes analysis.
      A scheduled task starts.
    5. After the scheduled task is complete, select View result.

      The result is displayed.

      Work notes analysis result using Now Assist

      Use the thumbs up and thumbs down icons to provide feedback for the result that you have received.