Update Performance Analytics scripts

Platform Analytics Solutions include Performance Analytics scripts to perform calculations on records. These scripts use the time stamp fields from the indicator sources. If you change the time field stamps in an indicator source, also modify the related scripts.

Before you begin

Important:

If you did not update any indicator sources in your Platform Analytics Solutions, skip this task.

Role required: pa_admin, admin

Procedure

1. Navigate to All > Performance Analytics > Automation > Scripts.
2. Click a script to open its details.
   For example, the Change.CloseTime.Hours script record contains the following script:

   var diff=function(x,y){return y.dateNumericValue() - x.dateNumericValue();};
   var hours=function(x,y){return diff(x,y)/(60*60*1000);};
   hours(current.opened_at, current.closed_at);

3. In the Source section, click the lock icon next to the list of Fields.
   
   
   
   The Fields selector opens.
4. Move the desired fields into the fields that are Selected for the script, and remove fields that are not appropriate.
   For example, if your organization uses the Created time stamp field to define a new change, replace Opened with Created.

   

5. In the Script field, replace the references to disused fields with references to the fields you just selected.
   In this example, references to the Opened field are replaced by references to Created.

   var diff=function(x,y){return y.dateNumericValue() - x.dateNumericValue();};
   var hours=function(x,y){return diff(x,y)/(60*60*1000);};
   hours(current.opened_atcurrent.sys_created_on, current.closed_at);

6. Click Update to save your changes.

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