Install the Chief Information Security Officer (CISO) Dashboard

The Chief Information Security Officer (CISO) Dashboard provides a single pane glass view of end-to-end security operations.

Before you begin

Role required: sn_ciso_dashboard.admin, sn_ciso_dashboard.user

Note:

The CISO Dashboard application is free from the ServiceNow Store. However, the contents of the dashboard require professional entitlements to the following applications:

• Security Operations (SecOps)
• Governance, Risk, and Compliance (GRC)

These professional entitlements include a license for Platform Analytics.

These solutions consist of Platform Analytics indicators and associated data collection jobs, used by the metrics on the CISO Dashboard. If you don’t have the prerequisite licenses, the installation proceeds. However, without the required plugins (found in the application manager) and applications (found in the ServiceNow store) and the underlying data, the dashboard won’t show any relevant metrics. If you have any questions about your licensing and entitlements, consult your account executive.

Plugin: com.snc.vulnerability.analytics.

Applications:

• sn_sir_analytics
• sn_vul_analytics
• sn_grc_pa_advanced
• sn_vulc_analytics

Procedure

1. Log in to https://store.servicenow.com.
2. Search for the CISO Dashboard application.
3. Select the Request Install button to create the app installation request.
   Select Request to request the CISO Dashboard application plugin for the specified instance and provide the instance details with your reason for request and validate the instance.
4. Navigate to System applications > All available applications.
5. Search for and install the CISO Dashboard plugin (sn_ciso_dashboard).
6. Assign roles to configure and view the CISO Dashboard.

   CISO Dashboard admin

   Assign the role sn_ciso_dashboard.admin to users or groups who require configuration privileges on the dashboard.

   Note:

   Only users with this role are able to configure the CISO dashboard.

   CISO Dashboard end users

   Assign the user role sn_ciso_dashboard.user to users or groups who must view the dashboard.

   Viewer

   Assign the pa_viewer role to those who need to view Performance Analytics scores.

   Users must log out and log back in to enable their new roles after the admin assigns them. For more information on user roles, see Exploring user administration.