Showing breakdown relations on dashboards

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • A breakdown widget can display 1st level breakdown elements that are related to the element selected for the dashboard. The widget must be on a breakdown dashboard, and that dashboard must include the breakdown sources of the related breakdowns.

    Note:
    You cannot select more than one element on the dashboard for a widget that shows breakdown relations.
    Consider an indicator such as Number of open incidents. This indicator uses the Location breakdown. The Location breakdown has three breakdown relations between its own elements. For an element of Location, these relations are:
    • Parent Locations, whose Sys ID value is in the Parent field of other Location elements.
    • Child Locations, which have the Sys ID value of another Location element in their Parent fields.
    • Sibling Locations, consisting of Location elements who share the same value in the Parent field.
    Figure 1. Breakdown relations between elements of Location
    The three breakdown relations of the Location breakdown
    Now consider a widget that displays the Number of open incidents indicator scores grouped by Location. You set the widget to follow an element selected in a breakdown dashboard. Now you must select which of the breakdown relations to follow.
    Figure 2. Setting up widget to show elements by breakdown relation
    Form for creating a breakdown widget with an Analytics Hub visualization showing the choice of breakdown relations to follow
    Important:
    The Followed breakdown relation menu works only when the Scorecard visualization is selected. To allow the user to follow breakdown relations with other visualizations, select Show visualization selector on the widget form.

    You select Child Locations. Now you put the widget in a breakdown dashboard that uses the Locations breakdown source. Locations is the breakdown source of the Location breakdown, so on the dashboard you can select any of the elements of Location. If you select EMEA, the widget shows the locations that have EMEA as a parent.

    Figure 3. A widget on a breakdown dashboard showing the children of the dashboard element
    A widget on a breakdown dashboard showing the child locations of the EMEA group
    You can go down more levels, to "grandchild" and "great-grandchild" elements. For example, here the location of Germany is selected:
    Figure 4. Breakdown widget with a child of EMEA selected
    Breakdown widget with Germany selected, showing its child elements
    If you edit the widget to display the Parent Location instead of the Child Locations and select Germany on the dashboard again, you see the parent location of Germany.
    Figure 5. Breakdown widget showing the parent of the dashboard element
    A widget on a breakdown dashboard showing the sibling locations of the EMEA group