Reporting, dashboards, and Performance Analytics in the Core UI

Present analytics on Core UI dashboards through reports and Performance Analytics widgets. Explore Performance Analytics indicators on the Analytics Hub.

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Visualizations in the Core UI tools include dashboards, reports, and analytics hubs. These visualizations empower administrators and other stakeholders to address statuses and correctly evaluate trends with real-time data.

Note:

For net new instances, reporting, dashboards, and Performance Analytics in the Core UI are replaced in the Zurich release with Platform Analytics experience functionality:

• Data visualizations in Platform Analytics
• Dashboards in Platform Analytics
• Filters in Platform Analytics

Reporting Visualise the current state of your data to share with other users.	Responsive Dashboards Use dashboards to create a story with data you can share across your organization.	Interactive filtersFilter all the reports on a dashboard together, dynamically.
Performance Analytics Widgets Define visualizations for Key Performance Indicator scores to show the evolution of your data to share on dashboards.	Analytics Hub Dig into the details of your KPIs with Analytics Hubs.	Interactive Analysis Analyze the data in filtered columns on list views of table records.

Reporting

Visualize table data to show the current state of information in your ServiceNow instance. Export the visualization or add it to a dashboard to share it with others.

Performance Analytics widgets

Create visual representations of key performance indicator (KPI) data. Performance Analytics widgets tie an indicator to a visualization, such as a trend line, a set of columns, or a pie chart. Filter indicator scores with breakdowns and apply time series functions to fine-tune your widgets.

Responsive dashboards

Display multiple reports and Performance Analytics widgets on a single screen to tell a story with your data that you can share with stakeholders.

Interactive filters

Interactive Filters allow you to filter all reports on a dashboard dynamically, without modifying the original reports.

Analytics Hub

Analyze indicator scores by aggregating data, comparing scores, or viewing changes over time, and filter scores by breakdown. Enhance the Analytics Hub by adding targets, thresholds, trendlines, and useful comments for significant changes.

Interactive Analysis

Dynamically analyze the data in a field across multiple records on a table. From the context menu of a table column, open an interface where you see bar and heatmap representations of the data in the field. Interactively select what values to group the data by and how to filter which data you analyze.