Real-time scores

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • You can view some Performance Analytics scores in real-time instead of from the most recent data collection job. If real-time scores are enabled, you can view them in KPI Details and in some data visualizations.

    Usually, the most recent score that a visualization can show is the one from the most recent successfully run data collection job. However, some visualizations can show indicator scores in real-time, for some indicators.

    You can show real-time scores for an indicator that meets the following criteria:
    • The indicator is an automated indicator.
    • It is configured to show real-time scores.
    • The aggregate function for the indicator does not use a script.
    • The indicator source does not use a database view.
    • None of the breakdowns that are applied to the indicator use a scripted breakdown source.
    The following visualizations can show scores in real time:
    • The Analytics Hub
    • Platform Analytics data visualizations that support real time update, such as Single score.
    • KPI Details
    • Performance Analytics score widgets with the Real-time visualization
    • Workbench widgets, for the main indicator
    Warning:
    Real-time scores can differ per viewer and differ from collected scores. Real-time scores are taken directly from the relevant facts tables. Therefore, the Access Control Lists (ACL) of those facts tables determine the real-time scores that each logged-in user sees.
    Important:
    The Analytics Hub does not update real-time scores automatically. To see the most up-to-date scores on the Analytics Hub , refresh the browser page. Widgets and KPI Details do update automatically.