Apply metrics

Refine your project visualization to show the KPIs and metrics that are more relevant to your process goals.

Before you begin

Role required: sn_process_optimization_analyst, sn_process_optimization_power_user, or sn_process_optimization_admin

Note:

Duration metrics do not apply to activities, so aren't displayed for them.

Procedure

1. From the process map screen, select from the list the Primary Metric you want the map to show.

   Metric	Description
   Total Occurrences	Number of records that follow a route, including repetitions. Default option.
   Unique Occurrences	Number of records that follow a route, excluding repetitions.
   Max Repeat Occurrences	Maximum number of times an activity or connection repeated in the same route.
   Min Duration	Shortest time a record took to complete a route.
   Max Duration	Longest time a record took to complete a route.
   Avg Duration	Average time in days that records took to complete a route, from the time records were opened to closed.
   Total Duration	Sum total of all duration times, from the first to the last event, for all records that follow a route.
   Std Deviation	Variation from the route duration average value.
   Med Duration	Duration middle value, or average of two middle values.

2. Optional: Select a Secondary Metric to show.

Result

The process map automatically refreshes showing the metric selection. The numbers on the metrics box () on a route correspond to the metrics you selected.