View the Reports list

View a list of reports and create reports from the Reports list.

Standard platform Access Control Lists (ACLs) govern access to reports in the reports list. For information about the ACLs used to control access to reports, see Access control list rules.

Note:

On instances with Unified Analytics enabled, and on new Zurich instances, both Core UI reports and Platform Analytics experience visualizations are found in the Platform Analytics library. For more information, see Exploring the Data Visualizations library.

You can sort and filter the search results using the standard report list controls, by selecting tabs, column headings, or the favorites icon ().

Navigate to All > Reports > View / Run to open the Reports list. Select the gear icon () next to the Create a report button to configure the columns displayed in the Reports list.

Figure 1. Reports list configuration window

You can filter the Reports list with the following tabs:

Table 1. Reports list

Tab	Description
My reports	Reports that you created.
Group	Reports that have been shared with you and with the groups that you are a member of.
Global	Reports that are available to everyone.
All	All reports that you have access to (Global, Group, and My reports).

Select the star icon () to show only your Favorites in the Reports list. Select the X next to Favorites filtering is on to show all reports you are allowed to see.

Figure 2. View / Create report list

If you have the report_admin or admin roles, you also see these columns on the Reports list.

Table 2. Additional columns

Column	Description
Scheduled	Indicates that the report is scheduled to run in the future. You can schedule regular emailing of reports.
Published	If the report is published, this column shows a check mark ().

Viewing favorite reports

You can show either all reports or only those reports marked as favorites. Reports can be marked favorite both automatically and manually.

To toggle between showing only favorite reports and showing all reports, click the favorites icon () in the list header.

Note:

Favorites filtering is persistent. If you chose to show only favorites the last time you viewed the Reports list, then only favorites are shown the next time. Click the favorites icon or the Favorites filtering is on button to show all reports you have the rights to view in the selected category. The My reports category is selected by default when you open the Reports list.

Figure 3. Report favorites

A report is automatically marked as a favorite when you open it. You can manually mark a report as a favorite by clicking the star icon beside the report title.

To turn off the automatic marking of reports as favorites, disable the user preference glide.ui.nav.auto_favorite. For more information, see User preferences .

View report owners

Report owners are not shown by default on the reports list, but you can add a column to show the user who created the report. Usually, the creator is the owner.

Before you begin

Role required: admin

Note:

On instances with Unified Analytics enabled, and on new Zurich instances, both Core UI reports and Platform Analytics experience data visualizations are found in the Platform Analytics library. Navigate to All > Platform Analytics > Library > Data Visualizations. For more information, see Exploring the Data Visualizations library.

Procedure

1. Navigate to sys_report.list.
2. Select the gear icon to show the Personalize List Columns option.
3. Move Created by to the Selected Column.
   
   

Reports list URL parameters

You can add parameters to the Reports list URL to filter the list before it loads.

Note:

On instances with Unified Analytics enabled, and on new Zurich instances, both Core UI reports and Platform Analytics experience data visualizations are found in the Platform Analytics library. Navigate to All > Platform Analytics > Library > Data Visualizations. For more information, see Exploring the Data Visualizations library.

Reports list URL structure

The URL structure is https://<instance-name>.service-now.com/report_home.do?<parameter_name>=<parameter-value>.

For example, the URL https://yourbusiness.service-now.com/report_home.do?jvar_selected_tab=MyReports returns the Reports list with the My Reports tab selected.

Parameters

The following parameters are available for Reports list URLs:

Parameter	Possible values
jvar_selected_tab	Shows the Reports list with the specified tab selected. Use these values: myReports groupReports globalReports allReports
jvar_search_table	Filter reports created on a specified table. For example, the parameter jvar_search_table=incident shows only the reports created on the incident table.
jvar_list_order_by	Sorts the list on one of these columns: type title table modificationDate scheduled published createdBy For example https://yourbusiness.service-now.com/report_home.do?jvar_list_order_by=table returns the list sorted by the source table of the report. Note: Use jvar_list_sort_direction to specify ascending or descending order.
jvar_list_sort_direction	Specifies the direction of the sort. asc — Sorts the list in ascending order desc — Sorts the list in descending order
sysparm_reportquery	Filters the reports with names that contain the specified value, for example: sysparm_reportquery=Active returns reports with the string Active in the title.
jvar_search_created_by	the user who has created the report for example: https://yourbusiness.service-now.com/report_home.do?jvar_selected_tab=allReports&jvar_search_created_by=itil returns the reports created by the user with user name itil.
sysparm_query	Enables you to filter on any condition in platform condition builder format. For example, https://yourbusiness.service-now.com/report_home.do?sysparm_query=titleSTARTSWITHPRB&table!=incident. For more information, see Condition builder.