When you edit a portal, add the Report widget. Use the widget options to specify a report to show on the service portal and whether to show the title of the report. The widget lists created in
the Report Designer. For more information, see Create a report.Figure 1. Report widget
With the report widget, you can show all report types on your portal except for list reports.
Use the Simple List Widget instead.
Activate the Performance Analytics and Reporting - Service Portal Widgets plugin
You
can activate the Performance Analytics and Reporting - Service Portal Widgets plugin
(com.snc.pa.sp.widget) if you have the admin role. This plugin includes demo data and
activates related plugins if they are not already active.
Before you begin
Role required: admin
About this task
The Service Portal Widget plugin activates these related plugins
if they are not already active.
Table 1. Plugins for Performance Analytics and Reporting - Service Portal
Widgets
Plugin
Description
Service Portal
[com.glide.service-portal]
Core Service Portal functionality.
Procedure
Navigate to All > System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search
bar.
You can search for the plugin by its name or ID. If you cannot find a plugin,
you might have to request it from ServiceNow
personnel.
Select Install to start the installation process.
Note:
When domain separation and delegated Admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
