Set Platform Analytics dashboards as home for all users

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • You can set dashboards as home for all users. By default, the most recent dashboard a user has visited is the dashboard they see when they log in to ServiceNow.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > User Administration > User Preferences.
    2. Create a user preference with the name my_home_navigation_page.
    3. Give the preference the description Set all homepages to dashboards.
    4. Select the System check box to create an instance-wide default.
    5. Leave the User field empty.
      Steps 4 and 5 make the preference universal.
    6. Set the Type to string.
    7. Set the value to $pa_dashboard.do.
    8. Select Submit.
      User preference form with description, name, type, and value filled in. User field is blank.

    Result

    All users see the last dashboard that they visited when they log in to ServiceNow.

    What to do next

    Set a specific dashboard as home for all users