View Usage Insights data in custom data visualizations

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • You can graphically represent Usage Insights data in your custom Next Experience pages and inline dashboards once you install the Usage Insights Performance Analytics Integration  plugin from the  ServiceNow Store.

    Before you begin

    Role required: admin

    About this task

    Usage Insights data can be selected as a data source in your  Performance Analytics dashboards.

    To learn more about the available data sources and visualizations, see User Experience Analytics data sources for data visualizations.

    Procedure

    1. Confirm that your instance has the Usage Insights plugin [com.glide.appsee] activated.
    2. Go to the ServiceNow Store, and search for Usage Insights Performance Analytics Integration.
    3. Select the latest version of Usage Insights Performance Analytics Integration.
      The store installs the updates to the Usage Insights Performance Analytics Integration and the data configuration tools.