Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Configuration Management and CMDB for Dummies

Build and maintain a healthy configuration management database

With so much of the modern enterprise powered by IT, visibility into IT infrastructure is mission critical.

To gain visibility, IT faces the challenge of consolidating, maintaining, and understanding complex data. First, IT must consolidate disparate configuration item (CI) data into a single configuration management database (CMDB). Then IT has to regularly maintain this complex data for accuracy and make sense of it to drive business decisions and services.

This book shares in‑depth insights and prescriptive guidance to enable IT Operations teams to meet these challenges including how to:

  • Create a configuration management plan
  • Build a healthy configuration management database
  • Align your plan to business use cases

Read the book and get started on your configuration management journey today.

Blue Background

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [!@#$%*^&*()]

    Password
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.