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Antivirus Scanning

Antivirus tools are a critical part of a comprehensive security policy. Don’t let gaps in your file security corrupt and compromise the security of your applications.

Have confidence in your instance security.

Benefits of Antivirus Scanning

Reduce threats

Combat virus threats and keep your instances secure, operational, and confidential.

Customize scanning

Optimize security for your instance with configurable scanning preferences.

Simplify triage

Easily manage and diagnose quarantined files from a single-pane view for faster resolution.

App highlights

Automatic quarantine

Easily view infected files in a quarantine dashboard.

Community security

Scan uploaded and downloaded files to protect users from infected files.

What you get with Antivirus Scanning

Configurable scanning

Toggle scanning from the instance level down to the table level.

Antivirus metrics

Remedy sustained problem types, files, and sources to minimize future risk.

Automatic quarantine

Quarantine all flagged and infected files automatically for further inspection.

Community security

Scan all files uploaded and downloaded within your communities.

Feature details

Close Event Overlay.
Antivirus metrics
Use metrics to minimize future risk and help remedy sustained problem types, files, and sources.
Automatic quarantine
Quarantine all flagged and infected files automatically for further inspection by administrators.
Community security
Enhance security of external and internal communities. Scan uploaded and downloaded files to protect all users from infected files.
Configurable scanning
Enable administrators to toggle scanning from the instance level down to the table level.

Featured resources


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Forrester Consulting examines the business benefits of digital transformation with ServiceNow.


A platform you can trust

The Now Platform® is built for world‑class security and scale.


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Forrester Consulting looks at how to improve business agility through platform consolidation.


Introducing the Now Platform

Build powerful business apps to connect people and processes on the Now Platform.

How to get Antivirus Scanning

Antivirus Scanning is available with the Now Platform. Build digital workflow apps and extend your ServiceNow solutions with a leading platform as your foundation.

Thank You

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