Effective KPI management can make or break a business. With this in
mind, ServiceNow offers industry-leading Performance Analytics,
providing the essential data and insights businesses need to build and
track the KPIs necessary in optimizing successful service delivery.
Built on the Now Platform, Performance Analytics delivers a process
optimization solution with unparalleled visibility into the important
trends and metrics that matter most, displayed visually on easy-to-use
dashboards. Built-in alerts identify and callout any anomalies, so that
you can address issues before they can negatively impact performance.
Prioritization tools use business requirements to help teams determine
what they should be focusing on. And, by integrating easily with a range
of other tools and systems, Performance Analytics ensures that you
always have the right insights into the data that really matters.