The industry leader in enterprise operation automation and workflow
management, ServiceNow is an obvious partner for any organization
interested in continuous improvement.
ServiceNow Continual Improvement Management provides essential tools
and features, designed to bring data, processes, and people together.
Incorporating advanced machine-learning technologies, and based on the
essential PDCA framework, Continual Improvement Management helps users identify
potential problems, set SMART (Specific, Measurable, Achievable,
Realistic, Time-bound) goals using data-driven KPIs, and create
comprehensive task lists.
Collaborate clearly and effectively on a single, centralized
platform. Track improvements. Use the integrated Process Optimization
app to maximize efficiency, company wide. Visualize and compare outcomes
with easy to use reports and dashboards. Plan and align improvement
initiatives with existing business strategies, eliminating barriers and
increasing transparency for stakeholders. And with the added benefits of
out-of-the-box integrations, managers can further optimize the
applications they use every day, discovering new improvement
opportunities and creating important improvement initiatives. At the
same time, records for other applications may be created from within the
improvement initiative/CIM task.
Taken together, these and other capabilities, tools, integration, and
built-in resources set ServiceNow Continuous Improvement Management
apart as the quintessential solution to creating a culture of
improvement in any organization.
The end goal? Achieving service excellence, aligning business goals,
and enabling smart decision-making. After all, the dream of continuous
improvement is one worth pursuing. ServiceNow makes that dream a
reality, optimizing processes and boosting performance across entire