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Manage IT strategy, operations, service delivery, and apps on our single system of action.

Security

Automate, predict, digitize, optimize, monitor, and resolve risks by impact for security, compliance, and IT.

Deliver fast, personal service to employees while increasing productivity.

Customer Service

Connect customer service with other orgs to resolve issues faster, lower cost, and boost satisfaction.

Intelligent Applications

Build business apps fast—whether you’re a pro coder or novice—with tools, templates, and more.

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Modernize IT service management

Eliminate service outages

Run IT like a business

Resolve security incidents and vulnerabilities fast

Consumerize the employee service experience

Increase customer satisfaction by solving issues faster

Digitize your business with intelligent apps

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Run IT Like a Business

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Keynotes, Interviews, and more

ON DEMAND

IT Business Management: The Decision Engine for IT

Gain complete portfolio and financial visibility, align better with the business, and accelerate service delivery.

Gain Visibility

Centralize all business and operational demand. Get full visibility on planned and unplanned work.

Workbenches provide real-time visibility to resources and everything else you need in one place

Workbenches provide real-time visibility to resources and everything else you need in one place

Workbenches provide real-time visibility to resources and everything else you need in one place

Align IT Services and Strategic Investments

Prioritize Applications, Projects, and Demand all within the context of what matters to the business.

IS YOUR IT SPEND ALIGNED TO OUTCOMES?

See How AAA Uses ServiceNow to Prioritize and Align Its Business Resources

See How AAA Uses ServiceNow to Prioritize and Align Its Business Resources

Accelerate Delivery of Services

Manage and coordinate development and project activities to ensure technology is delivered faster.

ServiceNow CIO Chris Bedl Uses ITBM to Improve the Efficiency of Every Employee

ServiceNow CIO Chris Bedl Uses ITBM to Improve the Efficiency of Every Employee

How to Run IT Like a Business

1

Gain Financial And
Portfolio Visibility

Link real costs from the general ledger to a full inventory of IT’s infrastructure, applications, and business services.

Next >
2

Align Portfolio
Goals

Select the right investments, teams, and tactics to drive the best business outcomes.

< Prev | Next >
3

Accelerate Service
Delivery

Execute all work on time and within budget using waterfall, agile, and hybrid methods.

< Prev | Next >
4

Validate
Outcomes

Prove the successful achievement of goals and targets.

< Prev
5

Cio Command Center

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ANALYST REPORT

New Forrester Wave™ Ranks SPM Vendors

ServiceNow debuts as a leader in Strategic Portfolio Management.

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EBOOK

Turbocharge Your Project Management Office

Discover how to increase business value, improve reliability, and accelerate delivery.

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EBOOK

Measure What Matters

Turn technology into business advantage, maximize benefits, optimize spend, and increase velocity.

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Take ServiceNow for a Test Drive

TRY DEMO NOW

Or go to IT Business Management.