Now Assist for App Engine release notes

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Now Assist for App Engine Release Notes - Australia Release

    The ServiceNow® Now Assist for App Engine application empowers creators to enhance custom applications with AI assets that users can utilize during runtime. The Australia release introduces significant enhancements, including conversational AI asset creation through the Build Agent feature for users with a Now Assist for Creator subscription. Now Assist for App Engine is available for installation via the ServiceNow Store.

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    Key Features

    • Conversational AI Asset Creation: Users with a Now Assist for Creator subscription can use Build Agent to create agentic workflows, AI agents, and skills conversationally, streamlining the development process of custom apps.
    • ServiceNow AI Platform Tiers: The platform offers three licensing tiers that dictate feature access:
      • Foundation: Basic AI insights.
      • Advanced: Enhanced AI capabilities to boost productivity in relevant use cases.
      • Prime: Full AI autonomy with access to all AI assets and ability to create custom AI features.
    • Integration with Related ServiceNow Applications:
      • AI Agent Studio: Centralized environment to create, manage, and test AI agents and workflows.
      • Now Assist: Generative AI designed to improve user productivity through conversational and proactive interactions.
      • Now Assist Admin Console: Provides setup, configuration, and monitoring tools for Now Assist applications.
      • Now Assist AI Agents and Skill Kit: Tools for developing human-like AI agents and custom prompts/skills.

    Activation and Next Steps

    To enable Now Assist for App Engine, customers must request installation through the ServiceNow Store. The store also provides access to all available apps and cumulative release notes. Customers should ensure they have the appropriate subscription tier to access desired features and leverage the Build Agent capabilities.

    The ServiceNow® Now Assist for App Engine application enables creators to enhance custom applications with AI assets that app users can leverage at runtime. Now Assist for App Engine was enhanced and updated in the Australia release.

    Now Assist for App Engine highlights for the Australia release

    If you have a Now Assist for Creator subscription, you can create AI assets conversationally using Build Agent.

    See Now Assist for App Engine for more information.

    Important:
    Now Assist for App Engine is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Australia release

    Create AI assets conversationally with Build Agent
    If you have a Now Assist for Creator subscription, you can leverage the power of Build Agent to conversationally create agentic workflows, AI agents, and skills for custom apps.
    ServiceNow product tiers
    The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:
    • Foundation: AI basics to deliver insights
    • Advanced: AI to boost productivity across relevant use cases
    • Prime: Act autonomously with all AI assets and create your own

    Depending on your entitlements, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.

    Activation information

    Install Now Assist for App Engine by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Related ServiceNow applications and features

    AI Agent Studio
    With the ServiceNow®AI Agent Studio application, you can create, manage, or test AI agents and agentic workflows all in one place.
    Now Assist
    ServiceNow® Now Assist uses generative AI that is designed to enhance user productivity and efficiency through conversation and proactive experiences.
    Overview tab in Now Assist Admin
    The Now Assist Admin console provides you with quick and effortless access to the important information that you need to set up, configure, and monitor Now Assist applications and features.
    Now Assist AI agents
    The ServiceNow® Now Assist AI agents are entities that mimic human-like intelligence by using large language models (LLMs).
    Now Assist for Creator
    ServiceNow® Now Assist for Creator includes generative and agentic AI capabilities that can make developing on the ServiceNow AI Platform more efficient.
    Now Assist Skill Kit
    The ServiceNow® Now Assist Skill Kit enables you to create and publish custom prompts and skills for Now Assist.