Performance Analyzer release notes

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The ServiceNow® Performance Analyzer application enables you to access page load time data, trends, and waterfall visualizations directly from your instance. It also helps you to identify page performance issues and bottlenecks in UX framework pages independently. Performance Analyzer was enhanced and updated in the Australia release.

    Performance Analyzer highlights for the Australia release

    • Group pages by variant to identity performance issues
    • Filter client interaction lists to investigate user-specific performance issues.
    • View a waterfall with macroponent server-side calls.

    See Performance Analyzer for more information.

    Important:
    Performance Analyzer is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Important information for upgrading Performance Analyzer to Australia

    Starting with the Zurich release, Performance Analyzer is available on your instance automatically. For access to Performance Analyzer for earlier instances, install Performance Analyzer from the ServiceNow® Store.

    Changed in this release

    Deep linking
    Save and share links that replicate the same view for others.
    Group by variant
    Aggregate pages with data grouped by variant help you to identify performance issues.
    Filter client interaction lists
    Filters for client interaction lists enable you to investigate user-specific performance issues.
    Waterfall view
    The waterfall view displays which macroponent is associated with server-side calls to help you trace API calls to specific UI components.

    Activation information

    Install Performance Analyzer by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.