Financial Services Operations Integration with Visa release notes

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The ServiceNow® Financial Services Operations Integration with Visa application enables easier integration with workflow applications, such as the card operations dispute management playbook with Visa Resolve Online (VROL) subflows. Financial Services Operations Integration with Visa was enhanced and updated in the Australia release.

    Financial Services Operations Integration with Visa highlights for the Australia release

    Use updated subflows to help prevent storage or transmission of Payment Card Industry (PCI) data for card disputes within your ServiceNow instance.

    See Financial Services Operations Integration with Visa for more information.

    Important:
    Financial Services Operations Integration with Visa is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Changed in this release

    Updated subflows
    The following subflows have been updated to support integration with the Card data security application:
    • Look up Associated Transactions
    • Look up Dispute Pre Arbitration Details
    • Look up Dispute Filing Details
    • Look up Dispute Response Details
    • Look up Dispute Pre Arbitration Response Details

    Activation information

    Install Financial Services Operations Integration with Visa by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.