Notify release notes

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The ServiceNow® Notify application adds support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. Notify was enhanced and updated in the Australia release.

    Notify highlights for the Australia release

    Use the Notify granular admin role to configure Notify features.

    See Notify for more information.

    New in the Australia release

    Granular admin roles in Notify
    Configure the Notify application features using the granular Notify admin role (notify_setup_admin).

    Activation information

    Notify is a ServiceNow AI Platform feature that is active by default.