Policy and Compliance Management release notes

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The ServiceNow® Policy and Compliance Management application provides a centralized process for creating and managing policies, standards, and internal control procedures that are cross-mapped to external regulations and benchmarks. Policy and Compliance Management was enhanced and updated in the Australia release.

    Policy and Compliance Management highlights for the Australia release

    • Enable personal authentication for policy authoring in Microsoft SharePoint and Google Drive to register policy documents under the logged-in user's identity instead of a shared service account.
    • Access Policy and Compliance Management dashboards directly from the Compliance Workspace, without installing Platform Analytics application.
    • Manage control objective changes through a structured workflow without affecting the active published record.
    • Rationalize UCF and non-UCF control objectives together in a single rationalization process.
    • Email notification links redirect users to their appropriate workspace based on their assigned roles.

    See Policy and Compliance Management for more information.

    Important:
    Policy and Compliance Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Australia release

    UI changes

    SAE columns in Control Attestations list view
    The Control Attestations list view now displays the Control and Entity columns, showing the control name and associated entity for each assessment instance. These columns are visible on the Compliance Workspace, Tasks page, Employee Center, and Risk Portal.

    Activation information

    Install Policy and Compliance Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Browser requirements

    Policy and Compliance Management supports the latest public release and the two preceding versions of the following web browsers:
    • Google Chrome
    • Firefox and Firefox Extended Support Release (ESR)
    • Microsoft Edge Chromium
    • Safari 12.0 and later versions