Content Management System release notes

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The Content Management System (CMS) is a ServiceNow application that enables users to create a custom interface for the ServiceNow platform and ServiceNow applications. This application can no longer be activated and will be deprecated in the C release (GA).

    Plugin information

    Plugins planned for deprecation

    The following plugins are planned for deprecation:

    • CMS core plugin (com.glide.cms): Planned for deprecation in the C release (GA). It will be hidden and no longer available for activation but will continue to be supported for regression and security defects until the C release (GA). Use Service Portal for new development instead of CMS. Service Portal is an alternative to CMS with a refined user experience, and is active by default in the base system. For more information, see Service Portal and Content Management and Service Portal.
    • CMS core plugin (com.glide.cms.extensions): Planned for deprecation in the C release (GA). It will be hidden and no longer available for activation but will continue to be supported for regression and security defects until the C release (GA). Use Service Portal for new development instead of CMS. Service Portal is an alternative to CMS with a refined user experience, and is active by default in the base system. For more information, see Service Portal and Content Management and Service Portal.