Using the release notes

Learn how to navigate the redesigned release notes and find the information you're looking for.

Navigating the release notes

We've redesigned the ServiceNow release notes experience to provide phased content that more closely matches the upgrade process.

Figure 1. Using the release notes

Release notes directory

Learn where you can find different release notes content throughout your upgrade journey.

Section	Content
Learn about the Australia release	Review the release highlights to learn about new features and enhancements, and use curated release notes that correspond to your upgrade path. Release notes for upgrading from Zurich Release notes for upgrading from Yokohama Release notes for upgrading from Xanadu Each curated release notes package includes tools to help inform the next steps in your upgrade, including: Australia highlights Features and changes by product, which are pre-combined for cross-family upgrades Changes to plugins Personalized PRB release notes Available patches and hotfixes Browser support Accessibility and compliance
Prepare your upgrade	Start preparing for your upgrade with our upgrade planning checklist and series of tasks to complete before and after your upgrade. Improve your upgrade experience with ServiceNow upgrade products, tools, and best practices. ServiceNow upgrades Pre- and post-upgrade tasks for various products Upgrade planning checklist Upgrade tools and resources Upgrades and the ServiceNow Store
ServiceNow upgrades	Our upgrade guide includes testing guidance, information on how to schedule your upgrades, and more. Phase 1 - Read the release notes and plan your upgrade Phase 2 - Prepare for the development instance upgrade Phase 3 - Verify your upgrade configurations and schedule the development instance upgrade in Now Support Phase 4 - Upgrade and validate the development instance Phase 5 - If applicable: Upgrade and validate your other non-production instances, such as your test instance Phase 6 - Prepare to upgrade the production instance Phase 7 - Upgrade the production instance

Release notes tour

Learn how to navigate the redesigned release notes and find the information you’re looking for. Use new release notes tools to improve your upgrade experience.