Data products release notes
Summarize
Summary of Data products release notes
The ServiceNow® Data products application, introduced in the Australia release, empowers data stewards to create governed, reusable data interfaces and package them into discoverable data products. These data products are accessible to teams via the Data Catalog, facilitating streamlined data discovery, access requests, and querying through stable, governed interfaces.
Show less
This application supports data integration from single tables, JOINs, and UNION operations, as well as real-time access to external data sources like Snowflake, Databricks, and Oracle using zero-copy connectors—eliminating the need for data replication within ServiceNow.
Key Features
- Data Interfaces: Define durable, schema-based contracts that provide consistent access layering for analytics, workflows, and AI applications. Interfaces support multi-source composition, maintain schema stability despite underlying source changes, and enforce access control via ServiceNow role-based access control (RBAC) and ACLs.
- Data Products: Package data interfaces into reusable, business-aligned entities with ownership, lifecycle management, and metadata. Published data products appear in the Data Catalog for consumer discovery and governed access requests, protected by RBAC and ACLs.
- Zero Copy Connectors: Enable federated queries on external systems without data movement, supporting real-time or near-real-time access to sources like Snowflake and Databricks directly from ServiceNow.
- Catalog-First Authoring: Seamlessly discover and onboard data assets from the Data Catalog to create data interfaces and products without context switching, promoting reuse and reducing duplication of data efforts.
- Editable Published Interfaces: Modify published data interfaces by adding columns, changing sources, or adjusting joins while allowing existing consumers to continue using the interface until they reconnect to adopt changes.
Practical Application for ServiceNow Customers
Customers can leverage Data products to establish governed data sharing frameworks that ensure consistent, stable data access across teams and applications. This promotes data reuse, reduces integration complexity, and safeguards consumers from disruptions caused by source system changes.
By integrating external data sources seamlessly without replication, customers save on storage and simplify data governance. Publishing data products into the Data Catalog enhances discoverability and streamlines access request workflows, improving collaboration and data-driven decision-making.
Activation and Related Components
- Activation: Data products are available via request from the ServiceNow Store.
- New Plugins Included: Data Products, ServiceNow Data Catalog (UI and Core), Metadata Collectors (UI and Core), and Connect Hub, which collectively provide data interface creation, catalog management, metadata synchronization, and zero-copy connectivity.
- Related Applications: Workflow Data Fabric serves as the foundational platform for managing data interfaces and products, while the Data Catalog provides the self-service layer for discovery and access requests.
The ServiceNow® Data products application enables data stewards to create governed data interfaces and package them into discoverable, reusable data products that teams can access through the Data Catalog. Data products is a new application in the Australia release.
Data products highlights for the Australia release
- Create governed data interfaces from single tables, JOIN operations, or UNION operations using the Data Workbench wizard.
- Package data interfaces into data products to provide consumers with a single, governed entry point for related data assets.
- Publish data products to the Data Catalog so that consumers can discover, request access, and query data through stable interfaces.
- Access data from external systems such as Snowflake, Databricks, and Oracle without moving data into ServiceNow using zero-copy connectors.
- Protect consumers from source system changes through schema stability — published data interfaces maintain their structure even when underlying tables change.
See Explore data products for more information.
Data products features
- Data interfaces
- Define durable, schema-based contracts that provide a consistent access layer for data consumers in analytics, workflows, and AI applications. Data interfaces support multi-source composition through UNION and JOIN operations and maintain schema stability so that downstream consumers are protected from breaking changes when underlying source systems change. Control access to data interfaces using ServiceNow role-based access control and ACLs.
- Data products
- Create reusable, business-aligned data entities built on data interfaces with defined ownership, lifecycle management, and metadata. Package and govern data assets as publishable collections that consumers can discover in the Data Catalog and request access to through governed workflows. Control access to data products using ServiceNow role-based access control and ACLs.
- Zero Copy Connectors
- Access data from external systems in place without replication using federated queries with pushdown query execution. Query sources such as Snowflake, Databricks, and native ServiceNow data in real-time or near-real time without moving data into your instance.
- Catalog-First Authoring Experience
- Discover and onboard data assets directly from the Data Catalog and create data interfaces and data products from catalog assets without switching contexts. Build on catalog-registered data sources to improve reuse and reduce duplication of data efforts across your organization.
Changed in the release
- Edit a published data interface
- Modify a published data interface to add columns, swap source tables, change the combination method, update column mappings, or adjust join conditions. Existing consumers continue to use the interface and must reconnect to pick up structural changes.
Activation information
Install Data products by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Plugin information
- New plugins
-
The following plugins are new in Australia:
- Data Products (sn_data_product): Enables data stewards to create data interfaces and package them into governed data products for sharing and consumption across the organization.
- ServiceNow Data Catalog (UI) (sn_dcg_ui): Provides the self-service search and discovery interface for consumers to browse and access data products and data interfaces in the Data Catalog.
- ServiceNow Data Catalog (Core) (sn_dcg_core): Provides the core data model and business logic for catalog asset management, classifications, and lineage.
- ServiceNow Data Catalog - Metadata Collectors (UI) (sn_meta_collectors): Provides the interface for configuring and running metadata collectors that synchronize schema information from external data platforms to the Data Catalog.
- ServiceNow Data Catalog - Metadata Collectors (Core) (sn_dcg_cc): Provides the core connectivity services for integrating external data platforms with the Data Catalog through metadata collection.
- Connect Hub (sn_wdf_connect_hub): Provides the central hub for configuring and managing zero-copy connectors that establish live data pathways between ServiceNow and external data sources.