Product localization information in Australia

  • Release version: Australia
  • Updated June 10, 2026
  • 1 minute to read

    • Cumulative release notes summary on new Australia features and products.

    Some products may have specific localization requirements or behavior in Australia.
    Application or feature Details
    AI Agent Advisor

    AI Agent Advisor supports machine translation for Australia. Localization is applicable to AI Agent Advisor in all languages supported by the ServiceNow AI Platform.

    AI Control Tower

    The AI Control Tower application is localized.

    AI Search

    AI Search supports international languages. For details of language support by feature, see Internationalization support for AI Search.

    Accounts Payable Operations
    CPQ

    Japanese Localization for CPQ admin UI: The CPQ admin UI supports internationalization for the CPQ Configurator and Transaction Manager. Static user interface elements, including labels, headings, and system text, can be displayed in Japanese. This is part of an initial pilot to support SoftBank onboarding. Administrators can select their preferred language through the ServiceNow platform. If any static content is not translated, the system automatically falls back to English. It also supports Japanese character input across applicable fields and controls. User-generated content remains in the language in which it is entered.

    Digital End-User Experience

    Localization is applicable to DEX in all languages supported by the ServiceNow AI Platform.

    Generative AI Controller

    Generative AI Controller uses Microsoft Azure OEM for Dynamic Translation in Now Assist for multilanguage support. You can enable dynamic translation from the Now Assist Admin console. For more information, see Microsoft Azure OEM for Dynamic Translation in Now Assist.

    Now Assist

    Now Assist supports Dynamic Translation for Australia.

    Now Assist AI Agents

    The Now Assist AI agents application is built on the GPT-4o-based framework and supports localization according to the GPT-4o model.

    Now Assist Center

    Now Assist Center supports machine translation for Australia. Localization is applicable to Now Assist Center in all languages supported by the ServiceNow AI Platform.

    RPA Hub

    RPA Hub supports international languages. For more information, see Internationalization support for RPA Hub.

    ServiceNow IDE

    The ServiceNow IDE is localized in all supported left-to-right languages and reflects the language preference selected by users for the instance. For information about how to activate a language on an instance, see Activate a language.

    Third-party Risk Management