Zero Copy Connectors release notes

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Zero Copy Connectors release notes

    The ServiceNow® Zero Copy Connectors application enables real-time access to external enterprise data without the need to copy it into your ServiceNow instance. The Australia release introduces enhancements and new connectors to expand integration capabilities, improving data access efficiency and security for ServiceNow customers.

    Show full answer Show less

    Key Features

    • New Real-Time Connectors: Retrieve data in real time from external sources such as Cloudera Hive (Preview), Cloudera Impala, Microsoft OneLake (Preview), Prometheus, and other ServiceNow instances using the Remote Instance connector.
    • OAuth Authentication Support: OAuth authentication is now supported for Databricks, Oracle, Snowflake, and Teradata connectors, enhancing secure access to these platforms.
    • Connector Classification: Primary connectors are now certified and marked accordingly, with some still in Preview but fully supported by ServiceNow. Community connectors remain optional.
    • New Installation Options: Customers can choose to install either primary connectors only or both primary and community connectors, providing flexibility based on integration needs.
    • Renaming and UI Updates: The application formerly known as Workflow Data Fabric Hub has been renamed to Zero Copy Connector Hub to better reflect its function.

    Activation and Availability

    The Zero Copy Connectors application is available through the ServiceNow Store and requires a separate subscription. Installation options include:

    • Zero Copy Connectors Primary (snzccprimary): Installs primary connectors only.
    • Zero Copy Connectors (sndatafabriczcc): Installs both primary and community connectors.

    Customers should request the app via the ServiceNow Store to activate and manage their subscription.

    Practical Benefits for ServiceNow Customers

    • Access external data instantly without data duplication, reducing storage needs and improving data freshness.
    • Utilize secure OAuth authentication for key connectors, aligning with enterprise security standards.
    • Choose connector packages tailored to your integration requirements, simplifying deployment and maintenance.
    • Benefit from ongoing enhancements to preview connectors with full ServiceNow support.

    The ServiceNow® Zero Copy Connectors application unifies data from across the enterprise, providing access to external data in real time without needing to copy it to your instance. Zero Copy Connectors was enhanced and updated in the Australia release.

    Zero Copy Connectors highlights for the Australia release

    • Retrieve real-time data from external systems using new primary connectors.
    • Fetch real-time data from another ServiceNow® instance using the ServiceNow® Remote Instance connector.
    • Connect to Databricks, Oracle, and Snowflake using OAuth authentication.
    • Query time-series monitoring data from Prometheus using the new community connector.
    • Include either primary connectors only or both primary and community connectors.

    See Zero Copy Connectors for more information.

    Important:
    The Zero Copy Connectors app is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Australia release

    Cloudera Impala
    Retrieve data from Cloudera Impala in real time without copying or duplicating the data.
    Australia Patch 1
    Connect to Prometheus
    Retrieve data from Prometheus in real time without having to copy or duplicate the data.
    Connect to another ServiceNow® instance
    Retrieve data from another ServiceNow® instance in real time without copying or duplicating the data.
    OAuth authentication
    Configure OAuth authentication in Databricks, Oracle, and Snowflake connectors.

    UI changes

    New application name
    Workflow Data Fabric Hub is now Zero Copy Connector Hub.
    Australia Patch 1
    New connector package options
    When installing Zero Copy Connectors, you can either include primary connectors only by selecting Zero Copy Connectors Primary (sn_zcc_primary), or include both primary and community connectors by selecting Zero Copy Connectors (sn_data_fabric_zcc).

    Changed in this release

    Apache Iceberg primary connector
    The Apache Iceberg connector is now certified as a primary connector.
    Primary connectors in preview
    Primary connectors that are still being enhanced to include all planned functionality are now marked with a Preview label. These connectors are fully supported by ServiceNow®. The following connectors are now marked with a Preview label:
    Australia Patch 1
    Amazon S3 Tables
    Australia Patch 1
    Apache Iceberg
    Australia Patch 2
    Teradata
    The Teradata connector now supports Bearer Token and OAuth authentication methods.
    Australia Patch 2
    Apache Iceberg
    The Apache Iceberg connector now supports S3-compatible object storage systems.

    Activation information

    Install Zero Copy Connector Hub by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zero Copy Connector Hub is also available with activation of the Zero Copy Connectors app (sn_data_fabric_zcc), which requires a separate subscription. For details, see Request Zero Copy Connectors.

    Plugin information

    Renamed or changed plugins

    The following plugins were renamed or changed in Australia:

    • Workflow Data Fabric Hub (sn_data_fabric): Renamed to Zero Copy Connector Hub (sn_data_fabric).
    • Australia Patch 1: Zero Copy Connectors (sn_data_fabric_zcc): Now contains primary and community connectors. Previously contained all connectors in a single package.
    Australia Patch 1
    New plugins

    The following plugin was added in Australia:

    Zero Copy Connectors Primary (sn_zcc_primary): New plugin that includes primary connectors only.