Prepare your upgrade

Before each upgrade, refresh your memory on general upgrade information, learn which important pre- and post- upgrade tasks apply to your upgrade, and learn how to use ServiceNow® products and tools to make your experience easier.

To help you get ready for a safe and effective upgrade, all the most important upgrade resources are compiled in one place.

ServiceNow upgrades Learn high-level information about upgrades, such as duration, rollback options, and testing.	Pre- and post-upgrade tasks Identify any tasks to complete before and after the upgrade for your applications and features.	Upgrade planning checklist Use the end to end checklist to plan and track the activities for your upgrade.
Upgrade tools and resources Learn about ServiceNow products, tools, and resources that can improve your upgrade experience.	Upgrades and the ServiceNow® Store Learn about how upgrades are applied to ServiceNow® Store applications.