Solutions

  • Products
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  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.
Why ServiceNow

We listen. We learn. We are transforming the way work gets done.

Thanks to you, we debuted at #1 on Forbes list of the World’s Most Innovative Companies.

The future of mobile at work is now

Put productivity in the hands of every employee with a mobile‑first approach to getting work done. The Now Platform® makes it easier than ever to reimagine customer experiences for the mobile world.

Changing the game with chat

Take chat from conversation to resolution. Virtual Agent offers an intelligent chat experience, so you can get simple tasks done in the context of conversation and orchestrate complex tasks in chat.

Innovating for you

Video

Not your ordinary chatbot

CJ Desai, CPO, explains how Virtual Agent takes chat from conversation to resolution.

Video

Cross-enterprise workflow

CJ Desai, CPO, talks about how you can use Flow Designer to easily build flows.

Video

Driving work across enterprise apps

CJ Desai, CPO, introduces IntegrationHub for easy integration with third-party systems.

Video

Transforming the fulfiller experience

CJ Desai, CPO, presents Agent Workspace, your command center for prioritizing and taking action.

Video

DevOps at enterprise scale

Pat Casey, SVP DevOps, discusses harnessing the power of DevOps for the enterprise.

Video

No-code native mobile apps

Head of Design, Greg Petroff, reveals how single-click mobile changes the game.

Video

Turning agents into experts

Michael Fortson, SPM, demonstrates how Agent Intelligence empowers agents with machine learning.

This company was built on innovation. We started with a very simple concept, to make work better for people.

Our customers inspire us

Video

An Rx for improving HR

Magellan Health brings a consumer-focused, technology-enabled mindset to HR.

Video

Transforming HR for 25,000 employees

Cox Automotive improves efficiency by empowering employees and automating HR processes.

Video

The art of the possible

Accenture explores the importance of employee-centricity and immersive work experiences.

Video

Redefining the rail experience

Virgin Trains puts customer satisfaction first with streamlined internal processes.

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