MORE

Work at Lightspeed

Your enterprise needs to move faster, but lack of process and legacy tools hold you back. Every day, thousands of customer requests, IT incidents, and HR cases follow their own paths, moving back and forth between people, machines, and departments. Unstructured. Undocumented. Unimproved for years.

 

With the ServiceNow System of Action™ you can replace these unstructured work patterns of the past with intelligent workflows of the future. Now every employee, customer, and machine can make requests on a single cloud platform. Every department working on these requests can assign and prioritize, collaborate, get down to root cause issues, gain real‑time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game‑changing economics. That’s Work at Lightspeed—a smarter, faster way to get work done.

ServiceNow’s System of Action

Cloud Services

IT
Security
Customer Service
HR
Business Apps

With the ServiceNow System of Action™ you can replace these unstructured work patterns of the past with intelligent workflows of the future.

Learn More

Now Platform

Now Platform | Intelligent Automation Engine

A single platform to orchestrate processes across the enterprise with an Intelligent Automation engine so you can work smarter and faster.

Learn More

Nonstop Cloud

Nonstop Cloud | Secure Enterprise Cloud

Our cloud is highly secure and scalable with a unique multi-instance architecture. We protect your data and meet the higghest level of compliance and regulation.

Learn More

We Offer Cloud Services for the Entire Enterprise

Swiss RE

IT

IT can increase agility and lower costs by consolidating legacy tools into a modern, easy‑to‑use service management solution in the cloud.

Security Operations

Security can collaborate with IT to resolve real threats fast—using a structured response engine to prioritize and resolve incidents based on service impact.

Seton Hall University

Epicor

Customer Service

Customer service can drive case volume down and customer loyalty up—by assessing product service health in real time and working across departments to quickly remediate service issues.

HR

HR can consumerize the employee service experience with self‑service portals and get the insights they need to continually improve service delivery.

Envision Healthcare

Stone Brewing Company

Building Business Apps

Any department can quickly build business applications to automate processes—with reusable components that help accelerate innovation.

Now Platform

The Now Platform™ delivers a System of Action™ for the enterprise. Using a single data model, it’s easy to create contextual workflows and automate any business process. Anyone, from the business user to the professional developer, can easily build applications at lightspeed. Any application user on the Now Platform can make requests through service catalogs, find information in common knowledge bases, and be notified about the actions and information they care about the most. Departments, work groups, and even devices can assign, prioritize, collaborate, get down to root cause issues, and intelligently orchestrate actions. Now, your business moves faster.

Envision Healthcare

Envision Healthcare

Nonstop Cloud

The ServiceNow Nonstop Cloud is always on. No customer instance is ever offline or taken down for any reason. The unique, multi‑instance architecture ensures each customer can fully customize cloud services and perform upgrades on their own schedule. Highly secure, the Nonstop Cloud conforms to the highest levels of compliance and global regulations. And an industry leading, advanced, high‑availability infrastructure ensures instance redundancy between two data center clusters in every geography, scaling to meet the needs of the largest global enterprises.

Explore Our Solutions for the Entire Enterprise