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Now on Now: How ServiceNow is accelerating incident resolution with machine learning

Every business wants to accelerate IT incident resolution so they can get employees back to being productive as soon as possible. ServiceNow’s Predictive Intelligence is a layer of Artificial Intelligence that empowers capabilities across ServiceNow applications. Hear how at ServiceNow we’re using Predictive Intelligence to redefine self‑service, accelerate resolution, and continue our relentless pursuit of service excellence. Join Nick Borgwardt, ITSM Manager and Russ Blaesing, IT Governance Manager to see how you may be able to benefit from Predictive Intelligence.

Watch this webinar to see:

  • How machine learning is cutting down the time to resolve incidents.
  • How machine learning is successfully predicting the business service impacted.
  • What capabilities are available to you out of the box today.

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