Create an application service for unmapped servers

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Maximize the use of your organization's resources by mapping application service candidates that include unmapped servers. Use the Service Mapping workspace's unmapped servers widget to create an application service and ensure that your servers are used efficiently.

    Avant de commencer

    • Ensure that Predictive Intelligence is enabled.
    • Verify Machine Learning readiness.
    • Confirm that the data is trained.
    For more information, see Application service readiness dashboard in configurable workspace.
    Important :

    Service Mapping Plus v.1.10.0 or higher:

    To update your data and view application candidates for unmapped servers, see Troubleshooting steps for Mapping unmapped servers with Application service candidates [KB1585065] in the Now Support Knowledge Base.

    Role required: service_mapping_admin

    Procédure

    1. Navigate to Workspaces > Service Mapping.
    2. Select the unmapped server that you want to use to create an application service.
      Version of Service Mapping Plus Actions
      Versions released before version 1.16.3
      1. In the Unmapped servers tile, select the Unmapped servers with Candidate ID graph.
      2. Review the list of suggested candidates.
      3. Organize the candidate list to prioritize your work.
        Organization method Action
        Order Select a column name to sort the results in ascending or descending order.
        Group Select the menu (Menu icon) icon to group results by the selected column.
      4. Select the preferred candidate.
      5. Select Map application service.
      Starting with version 1.16.3
      1. In the Unmapped servers tile, select the Unmapped servers with relevant candidate graph.
        Remarque :
        All application service candidates have been filtered to exclude irrelevant tools, so only the most relevant candidates are presented.
      2. Review the list of servers with their associated candidates.
      3. Organize the candidate list to prioritize your work.
        Organization method Action
        Order Select a column name to sort the results in ascending or descending order.
        Group Select the menu (Menu icon) icon to group results by the selected column.
      4. Select the preferred server or candidate.
      5. Select Map application service.

    Résultats

    The selected application service candidate is converted to an application service, and the selected unmapped servers are mapped.