Predefined traversal rules for application services in Service Mapping

Service Mapping uses traversal rules to bring in related configuration items and expand the application service map. Several predefined rules are provided by default to help find and correctly map these relationships.

About traversal rules

Predefined traversal rules in Service Mapping are key to identifying the relationships between configuration items (CIs) and building accurate application service maps. To maintain integrity and avoid issues, such as incomplete maps or service disruptions, these rules are fixed. You can't change, customize, or remove them. To create custom traversal rules to meet your organization's needs, see Traversal Rules for Application Services form completion.

Predefined traversal rules

Parent Type	Relationship	Child Type	Priority Level	Is Reverse
cmdb_ci	Runs on::Runs	Hardware [cmdb_ci_hardware]	100	false
cmdb_ci	Hosted on::Hosts	Logical Datacenter [cmdb_ci_logical_datacenter]	200	false
cmdb_ci_lb_service	Hosted on::Hosts	Cloud Load Balancer [cmdb_ci_cloud_load_balancer]	300	false
cmdb_ci_cluster_node	Hosted on::Hosts	Server [cmdb_ci_server]	400	true
cmdb_ci	Contains::Contained by	Tracked Configuration File [cmdb_ci_config_file_tracked]	500	false
cmdb_ci_cluster_node	Cluster of::Cluster	Cluster [cmdb_ci_cluster]	600	false
cmdb_ci_cluster_node	Cluster of::Cluster	Cluster [cmdb_ci_cluster]	700	true
cmdb_ci_cluster_node	Hosted on::Hosts	Server [cmdb_ci_server]	800	false

For example, the first row of the table illustrates a traversal rule that identifies and adds the hardware (cmdb_ci_hardware) supporting a given software application (cmdb_ci). When Is Reverse is set to false, the discovery process starts with the application and identifies the hardware it runs on-traversing from the parent CI to the child CI. The relationships are then added to the application service map.

To learn more about traversal rule components and related terminology, see Traversal rules in Service Mapping.