Configure the Zabbix metrics connector instance

Configure the Zabbix Metric connector instance to receive Metric Intelligence raw data from the Zabbix server.

Avant de commencer

To activate metric collection, ensure that the MID Server that retrieves metrics is configured with the Metric Intelligence extension and that the extension is in Started mode. See Manually configure the Metric Intelligence extension.

Create basic authentication credentials on ServiceNow instance with Zabbix server username and password.

Role required: evt_mgmt_admin

Pourquoi et quand exécuter cette tâche

ServiceNow does not support discovery for Zabbix, so CI entries must be manually created in the appropriate table using the hostname configured in the Zabbix platform.

• Create an Event Rule to bind specific CIs.
• Users can add tag information to Zabbix items, and the relevant tags will be included in the metric-to-CI records. These tags can also be used as filter conditions in the Event Rule for CI binding.

Procédure

1. Navigate to Event Management > Integrations > Connector Instances.
2. Select New and create a connector instance.
   For details on the connector instance fields displayed on the page, see Zabbix connector instance form.
3. Select and hold (or right-click) the form header and select Save.
   The connector instance values are added to the form and the parameters that are relevant to the connector appear.
4. Facultatif : In the Connector Instance Values section, you can edit the values of the mandatory Zabbix parameters.
   For details on the connector instance value parameters, see Zabbix connector instance value parameters.
5. In the MID Servers for Connectors section, add a MID Server for the Zabbix connector to use.
6. Select Test Connector to verify the connection between the MID Server and the connector.
7. After a successful test, select the Active check box and then select Update.
   Remarque :

   ServiceNow supports only unsigned float and unsigned integer metric types for Zabbix.