Components installed with Service Mapping Plus

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 2 minutes de lecture

    • Several types of components are installed with activation of the Service Mapping Plus plugin, including tables and scheduled jobs.

    Remarque :
    The Service Mapping Plus application is available in the ServiceNow Store.

    Scheduled jobs installed

    Scheduled job Description
    Update statistics for application service readiness dashboard Refreshes the information displayed on the Application service readiness dashboard. Runs hourly. In addition, runs when the Check Readiness button is selected on the Application service readiness dashboard. The system doesn't trigger this scheduled job sooner than five minutes since the last run.

    Tables installed

    Table Description
    ML-Related Service Status [ml_related_service_status] Contains the information about the ML-related issues in mapped application services.
    Top ML Error Services [top_ml_err_services_list] Contains the list of up to 10 application services containing the largest number of ML-related issues.
    ML Dashboard Prerequisites [ml_dashboard_prerequisites] Contains the links to forms and tables that require setting up for mapping based on ML and the status information for these configurations.
    AFP Training Status [afp_training_status] Contains the status of application fingerprint training.
    Connection Suggestions Training Status [connection_suggestion_training_status] Contains the status of connection suggestions.
    ML P2P ETA Calculation Constants [sa_ml_p2p_eta_values_list] Stores the information on how the system calculates the time remaining for connection suggestion training.

    Properties Installed

    Property Description
    sa.asc.logger_level Adds messages to the system log for the application service candidate.
    • Type: string
    • Default value: error
    • Other possible values: debug
    Remarque :
    Setting the property to debug displays both debug and error messages.
    sa.topdown.enable_cmdb_based_mapping This property enables CMDB-based mapping using the CMDB instead of the MID Server.
    • Type: boolean
    • Default value: false
    • Other possible values: true
    sn_sm_scoped_app_app.sa.unified_map.enabled Enables access to the Unified Map through the Service Mapping workspace.
    • Type: boolean
    • Default value: false
    • Other possible values: true
    sn_cmdb_ws_config_property.unifiedmap.map_search.max_nodes To ensure high performance, this property limits the number of nodes that can appear on a map.
    • Type: integer
    • Default value: 250

    Higher values might decrease performance because Unified Map loads all elements and related details when opened.

    Remarque :
    The unifiedmap.map_search.max_nodes property in the workspace-specific [sn_cmdb_ws_config_property] table replaces the deprecated sn_cmdb_ws.node.map.max.edge.count property.
    sn_sm_scoped_app.svc_by_tags.max_candidates_per_family
    Limits the maximum number of tag-based service candidates created for a single family. If the family definition includes more candidates, the most recently updated CIs take precedence. This value applies to all tag-based service families.
    • Type: integer
    • Default value: 200
    sn_sm_scoped_app.max_valid_discovery_period_in_days

    Sets the maximum number of days a host is considered valid when generating application service candidates. Setting this value to any non-positive integer deactivates this feature.

    Avertissement :
    If this value is set lower than or too close to the discovery cycle, it might result in the removal of all hosts. Consequently, no new candidates are created and existing candidates are deleted.
    • Type: integer
    • Default value: 0