View alerts in the SAP Solution Manager inbox

You can view alerts generated in SAP Solution Manager to see any pressing issues. All alerts also forward to Event Management automatically.

Avant de commencer

Role required: evt_mgt_admin

Procédure

1. On the SAP UI, open Solution Manager and select the System Alerts tab.

   
   

   

   
   

   The system alerts are listed on the page.

2. Navigate to (Event Management > All Alerts) to view the alerts in Event Management.

   
   

   

   
   

   The following table describes the field mapping between SAP Solution Manager and Event Management for alerts.

   Tableau 1. Field mapping for SAP Solution Manager and Event Management

   SAP Field	Event Management Field	Description
   severity	severity	SAP uses a number from 1 (less critical) to 9 (more critical)
   message_key	message_key	SAP message group ID, messageGUID
   description	description	Event description
   source	source	SAP system ID
   managed_object_type	type	The type of the object, such as Host or Instance
   node	node	Object name
   managed_object_name	resource	Solution manager node name
   N/A (there is no value provided by SAP. Event Management generates the indicated field.)	source instance	The event class must match the connector pull instance name, with the structure <Source>_<Client>.
   source	additional_info.sid	SAP system ID
   rating	additional_info.rating	Event color in SAP
   resource	additional_info.mandant	SAP mandant
   metric_name	metric_name	Metric name for the SAP event
   time_of_event	time_of_event	Time of event in SAP

High CPU Usage on SAP Host

Scenario: An alert is generated in SAP Solution Manager when the CPU usage on a critical host exceeds 90% for more than 10 minutes.

Tableau 2. SAP Solution Manager Alert

Field	Value
Severity	8 (Critical)
Message Key	CPU_Overload_12345
Description	High CPU usage on SAPHost01
Source	SAP_Prod
Type	Host
Node	SAPNode_01
Time	2024-07-31T14:23:00Z

Here’s how the alert is mapped in Event Management:

Tableau 3. Mapped Event Management alert

Field	Value
Severity	8
Message Key	CPU_Overload_12345
Source	SAP_Prod
Type	Host
Node/Resource	SAPNode_01
Source Instance	SAP_Prod_100
SID	SAP_Prod
Rating	Red
Mandant	100