Notifications for breached error budgets

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Details about the notifications that teams receive for breached error budget policies.

    When notifications are sent

    When a service or configuration item breaches its error budget policy and a notification destination is set, Service Reliability Management (SRM) sends a notification to the configured Microsoft Teams channel.

    Notification content

    The message contains details about the breach to help team members learn about the issue and act. In Microsoft Teams, the message is titled Error budget policy violation and lists the following information:
    • Service level objective - Name of the service level objective (SLO), for example, Navigation service availability 99.95.
    • Service/CI - Name of the associated service or configuration time. Select the name to open the relevant service in SRM.
    • Policy name - Name of the error budget policy that was breached.
    • Error budget remaining - Percentage of error budget left at the time of the breach.
    • View SLO in ServiceNow - Link to view the SLO details in SRM.

    Sample notification

    The following image is a sample notification in Microsoft Teams. It shows an error budget policy violation for the Cart service and details about the SLO and error budget remaining.

    Cart service has an error budget violation on its Cart service availability SLO.

    Related documentation

    See Create a notification destination in SRM and Create SLOs, SLIs, and error budget policies.