Generate content with ServiceNow Otto for CWM directly in your Docs using custom prompts.
Simplify formula column creation by typing calculation descriptions in natural language.
Automatically create detailed CWM Board tasks from document content.
Accelerate your sprint planning by using ServiceNow Otto to generate Scrum tasks based on user story descriptions and acceptance criteria.
Quickly generate clear, consistent, and comprehensive acceptance criteria for user stories based on the user story description.
Plan and deliver work in team task boards and docs, with custom columns, automations, and templates—across any work type or methodology.
Manage backlog and run sprints end-to-end in CWM without switching to a separate Agile tool.
Access and update project and demand tasks directly in CWM without an SPM license.
Track and approve time spent on tasks such as projects, incidents, and change requests.
Discover the power of AI agents that are built-in, not bolted on.
Meet the next breakthrough in how we engage with technology.
Take control of any AI from a central intelligent hub.
Open the full ServiceNow system of action to every AI agent in the enterprise.
Turn data into AI-powered action with end-to-end governance.
Unify data and analytics on the ServiceNow AI Platform for ultra-fast workflow performance.
Enrich your insights with a single, intuitive experience for actionable analytics and reporting.
Unlock AI-powered self-service at scale with a unified portal for enterprise service delivery.
Keep users informed and engaged anytime, anywhere with intuitive mobile apps.
Optimize service operations with a unified, cloud-based platform across operations and service management.
Raise the bar on service delivery with a single data model for enterprise workflows.
Promote self-service with a single source for knowledge across the organization.
Streamline your workflows to reduce costs, increase productivity, and eliminate repetitive tasks.
Uncover hidden inefficiencies by mapping how work actually flows.
Empower anyone to quickly extend solutions or build custom business apps.