App Engine Overview Plans and Packages Getting Started
App Engine Packages App Engine simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you. Get Custom Quote
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App Engine Foundation AI-assisted app development to extend solutions and automate workflows with low-code tools. Includes: Now Assist for Creator App Engine Studio Creator Studio ServiceNow Studio for App Engine Workspace Builder Custom Tables Scoped Apps Virtual Agent
RECOMMENDED App Engine Prime Autonomous app development with full AI agent capabilities and enterprise-scale governance. Includes Foundation, and: Now Assist for App Engine App Engine Management Center Unlimited Custom Tables Unlimited Scoped Apps Process Mining Mobile Publishing Platform Analytics Advanced Universal Request Pro
1 All packages include unlimited Virtual Agent conversations.
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  App Engine Foundation App Engine Prime AI Agents and Skills     Now Assist for Creator

Build faster with AI that generates app components, accelerates development, and powers Build Agent.

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 Now Assist for App Engine

Build and deploy in-app AI agents at runtime with full agent framework access and Now Assist for Impact.

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 App Engine Capabilities     App Engine Studio Build enterprise apps with a guided, low-code development environment designed for citizen developers. Creator Studio Design and build custom app experiences with an intuitive visual development workspace. ServiceNow Studio for App Engine Develop, test, and deploy applications with a full-featured integrated development environment. Workspace Builder Create configurable, role-based workspaces that bring together the tools and data users need. App Engine Management Center Govern and manage the full lifecycle of custom applications across your enterprise. Custom Tables Define custom data structures to support your applications. Foundation includes 15; Prime is unlimited. Scoped Apps Package and deploy independent applications with their own scope. Foundation includes 3; Prime is unlimited. Platform Capabilities     AI Control Tower

Take control of any AI from a central intelligent hub.

 CMDB

Optimize service operations with a unified, cloud-based platform across operations and service management.

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 CSDM

Raise the bar on service delivery with a single data model for enterprise workflows.

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 Knowledge Management

Promote self-service with a single source for knowledge across the organization.

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 Employee Center

Unlock AI-powered self-service at scale with a unified portal for enterprise service delivery.

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 Now Mobile

Keep users informed and engaged anytime, anywhere with intuitive mobile apps.

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 Workflow Automation

Streamline your workflows to reduce costs, increase productivity, and eliminate repetitive tasks.

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 Application Development

Empower anyone to quickly extend solutions or build custom business apps.

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 Virtual Agent

Resolve issues fast with an intelligent chatbot that understands natural language and automates tasks.

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 Predictive Intelligence

Reduce manual work with built-in machine learning that categorizes, routes, and prioritizes work.


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 Universal Request Let employees submit requests from a single form without needing to know which team handles them. Universal Request Pro Route complex requests across departments with advanced workflows and cross-team coordination. Mobile Publishing Publish and manage branded mobile app experiences for employees, customers, and field workers. Platform Analytics Advanced

Gain deeper insights with advanced reporting, dashboards, and AI-powered analytics across workflows.

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 Process Mining

Uncover hidden inefficiencies by mapping how work actually flows.

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